Great experience with Touchwood Flooring again. This is our second successful flooring replacement in this house.Our last experience, 4 years ago, replaced carpet on the stairs, second floor landing, and main floor living and dining rooms. The installers were bright, friendly and efficient and were able to resolve some original construction issues (dipped subfloor and buckling subfloor) and leave us with a beautiful hardwood floor. A few months ago, we had Touchwood return and complete our main floor (den, family room) with the same hardwood which we still love. The installers were in and out in a day. Again fast and friendly. The advice in the showroom, from the owners, Leona and Greg, and on site during the estimate (free), were enjoyable, insightful and enabled us to make an informed decision. We went back to Touchwood Flooring this time because they have proven they can orchestrate the purchase, delivery and installation right every time.
I couldn’t be more pleased with the flooring and stairs that Touchwood Flooring installed. Everyone we worked with was professional and provided answers to all of our questions. Great company to work with and great workmanship!C. Christianson
Touchwood has blown us away with their quality and service every time we have used them. Sueanne always handles her customers with respect and makes sure they are taken care of from beginning to end. Beautiful work, every time.Aquarian Renovations
By far the nicest hardwood flooring place in the city. If you are looking for an education in hardwood floors go and speak to the friendly folks at Touchwood. They are super knowledgeable and you won’t get any high pressure sales tactics. Beautiful hardwood of more varieties than you can imagine. Highly recommended!A. Boutin
When renovating or re-modeling customer’s homes, Touchwood Flooring always comes to mind. They have an exceptional selection of hardwood flooring, have friendly staff and are very professional. Sueanne has always gone above and beyond for us; she is very knowledgeable and is always great to work with.
Touchwood Flooring is a great company to work with! Their product and custom work is creative, unique and the quality of product and installment is second to none. Just check out their new showroom if you want to see for yourself! I am also impressed with their customer service: knowledgeable, quick to reply, good communicators and you can tell they genuinely care about their product. I would recommend to anyone looking for an amazing looking, durable floor!A. McWatt
We love our flooring! From start to finish your company was a pleasure to deal with. We will definitely recommend Touchwood to everyone we know. Thank you!T.Raymond
We had excellent service from Touchwood Flooring. We had sanding done on our main floor, new laminate installed in our basement, and new hardwood installed in our third level. Touchwood helped us pick a great color and matched the laminate perfectly. They answered any questions we had and stayed in communication with us through out the renovation. Their crew was very professional and fast!
I would not hesitate to recommend this company to anyone!L. Brouwer
We love our Hakwood Floors that we purchased from Touchwood Flooring. The floors are gorgeous and the service was spectacular! Leona & Greg and their crew were very helpful during every step of the process. Greg even helped load the order after hours when we had transportation become available at the last minute. We live 5 hours from Edmonton so that gesture was greatly appreciated! I would not hesitate to recommend Touchwood Flooring to anyone looking for a high quality wood floor!S. Isherwood
We had our hardwood floors installed about 2 years ago in the summertime. Sueanne and her team were awesome to work with! If they were running late on anything or early, they would let us know either via email, phone or in person. The work done on our floors were detailed and very well done. They would let us know if they ran into any problems and would let us know our options and cost, as well as getting our permission before continuing work. There was a manufacturer problem with our hardwood floors about a month or 2 after it had been installed and Sueanne and her team were very quick in their response and she had a team come by our house to fix the issue right away at no cost (since it was covered under the warranty). Since then there have been no issues with our flooring. Overall, we were very satisfied with the work done on our floors as well as the service we received.K. Nguyen